FAQ Unique Cycling Jerseys
Where do you ship to?
We ship worldwide and shipping is currently free!
What payment options do you have?
We accept payment through PayPal, Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards.
What currency are the prices in?
Prices are in USD (US Dollars).
How secure is your site, are you PCI compliant?
We are certified Level 1 PCI DSS compliant. We validate our compliance through annual on-site assessments and continuous risk management.
Can I change my order?
Contact us as soon as possible. We cannot guarantee any changes, but will do our best to work with you.
I like this men's or women's design, can I wear it?
This is simply a matter of personal preference. As long as you pay close attention to the sizing charts, you can get the fit and design you want.
I'm concerned about the fit, what should I do?
The European sized jerseys are typically worn closely fitted, but if you prefer looser then go a size up. For example, if you are a size L in U.S. sizes, we would recommend an XL or 2XL. The measurements on the sizing chart, included on each product page, will help determine the size you need.
Do you do team or group discounts?
Please contact us with specific details on the jerseys and volume you need.
What is the status of my order?
You will receive an email confirmation for your order. Tracking information will be sent once it has processed and shipped. If you have not received these emails please check your junk and spam folders.
How do I track my shipment or order?
Please use the tracking information we send you via email. Be sure and check your junk and spam folders if you have not received the information. We also have an order tracking page for shipped orders.
How long to process my order?
Orders are processed within 1 to 3 days. Orders received after 3PM CT are considered received the next day.
How long does it take for my shipment to arrive?
Shipments typically should arrive in 10 to 15 business days after processing. This can vary depending on customs in a given country.
What about customs?
Orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are borne by the recipient as we have no control over these charges.
What about exchanges or refunds?
Please contact us with your order number within 14 days of order receipt. We accept exchanges or refunds for quality defects or order mistakes on items in original condition.